LBBD service

Barking Job Shop

The Job Shops are a FREE confidential information, advice and guidance service designed to assist local residents with getting back into employment or securing more sustainable employment within the shortest possible time.

This service is available to anyone:

  • Over 16
  • Living in Barking and Dagenham
  • Not in full time education
  • If you have a visa you must have Recourse to Public Funds
  • You must not be registered on the Work Programme (unless living in Council accommodation or applying for council vacancies or with the construction team)

The Job Shops recognise that there are many reasons why people find themselves out of work and understand that clients may need help to identify the best possible way to access employment.

We can provide support on a range of services including:

  • Help to find you the job you want
  • Provide careers advice on a one to one basis
  • Assist you in creating or updating an existing CV
  • Support you with completing job applications
  • Provide access to computers for job searching
  • Develop and enhance your interview skills and techniques
  • Provide better off calculations and in work benefit advice
  • Identify training needs and signpost to relevant provision
  • Stationary and postage for job applicationsFREE computer and internet access for jobFREE telephone, photocopying and scanning facilities for job searching
  • Access to Young London Working vacancies
  • Dedicated apprenticeship team to offer advice and support to securing apprenticeships
  • Dedicated construction team to offer support to those looking for construction work and training
  • Dedicated employer engager liaising with local employers to fill their vacancies
  • Dedicated advisor to help clients to apply for council vacancies with personal statement support

Identification to register

When you register with the Job Shop you will be required to provide ID, please contact us for further details.

You can also register online


  • All staff will be able to help you

  • Barking Learning Centre
    2 Town Square
    IG11 7NB

  • Barking Job Shop: 020 8724 8870


  • Monday to Friday 9am - 5pm

LBBD – One Stop Shop

The One Stop Shop offers help, advice and information on a range of services through the Council and its partners. Our experienced staff are able to deal with your enquiries quickly and efficiently in modern, comfortable surroundings. It is our aim that all your needs — from education to freedom passes — can be met in just one visit. The One Stop Shop is situated at Dagenham Library and provides the following services:

  • Council tax enquiries
  • Housing advice
  • Housing rents
  • Freedom passes
  • Parking permits
  • Bill payment (via Scancoin machine)
  • General advice
  • Recycling and rubbish collection
  • Education advice and school applications
  • Free school meals and uniform grants
  • Estate management for Council tenants

The One Stop Shop also provide self-service computers and free-to-use telephones for customers.

  • 1 Church Elm Lane

    RM10 9QS

  • Monday to Friday: 9am to 5pm (opens at 10.30am on the last Thursday of the month)

    Saturday: 9am to 1pm

The Adult College of Barking and Dagenham

The Adult College has been providing courses to the local community for over 30 years.

We are committed to support every adult in Barking & Dagenham to further their learning through vibrant and innovative programmes.

  • Our free Skills for Life programme and low cost courses, help those without qualifications to progress towards Level Two courses and gain nationally recognised qualifications.
  • Our wide range of vocational (on the job) programmes offer qualifications that will build your skills and improve your job prospects.
  • Returning to learning could be the first step in achieving your goals and ambitions.  Learning does not have to be about getting a qualification

There’s great satisfaction from getting to grips with something new, and proving to yourself that you can do it!  You don’t need to make a huge time commitment to learn something new.  Many of our courses are only one or two hours long per week.

If you want to join 4000 learner who already study with us each year, now is your chance. Our expert staff are on hand to support you with your learning aims, whether you are a complete beginner or a more confident and experienced learner.    More on the website



  • 127 Ripple Road

    IG11 7PB

  • 020 8270 4722


  • Monday to Thursday (term time) - 8:30am to 8pm

    Friday - 8:30am to 5:00pm

The Heathway Centre (disability specialists)

The Heathway Centre is an inclusive resource centre providing services to families with children (under 18 years of age) with additional needs/disabilities.

We provide advice and information on how to access resources available within the community, complete referrals and provide targeted support for families that require additional intervention.

Our services include both term time and holiday activities for parent/carers, children and siblings including access to respite providers within the borough.

We are a fully accessible building designed with track and hoist systems including shower room and changing facilities.  Our equipment, toys and resources are adapted to meet the needs of children with additional needs/disabilities.

  • Mazeda Bellevue or Tanya Ali

  • 512a The Heathway
    RM10 7SJ

  • 0208 227 5500


  • Monday, Tuesday, Wednesday & Friday
    9.00am - 5.00pm

    Thursday 9.00am - 6.00pm
    Saturday 9.00am - 12.00pm

The Listening Zone (young people specialists)

The Listening Zone is a counselling service for young people aged 14 to 21 who live or study in Barking and Dagenham.

Young people can contact the service directly (see below for details).

Short term (1 to 4 sessions) or longer term counselling (1 to 12 months and occasionally longer) may be offered according to need.

  • All staff can help

  • 31 Woodward Road

    RM9 4SJ

  • 0300 555 1012

  • Monday to Friday: 9am - 5pm

The Vibe Youth Centre

Are you aged 11-19 (or under 25 if you have a disability) and experiencing stress or difficult situations?  Do you want to support friends through learning about physical and emotional well being, and how you can help improve it?

The youth workers are experienced and run a peer support group for 11- 19 year olds.  You can learn about how to build a healthy mind, body-image and lifestyle, reduce stress, depression, self-harm and eating disorders through group work and 1-2-1 support.

  • Grace Kihu or Alex Perry

  • Becontree Avenue

    RM8 2UT

  • Grace 07875 993500 or Alex 07530 262770

  • or

Young People Advisers (careers)

The young people’s education, training and employment services offer a variety of information and activities.  You can contact them via the telephone numbers detailed below.

They can offer:

  • careers advice
  • one-to-one meetings and CV writing with trained centre staff
  • work experience
  • apprenticeships
  • traineeships
  • supported internships
  • college courses
  • university and job applications
  • Paul Temme or Jean Bradford or Lisa Holmes

  • Paul Temme 020 8724 3763 or Jean Bradford 020 8724 3764 or Lisa Holmes 020 8724 2629

  • - -

  • Monday to Friday: 9am - 5pm