Direct Support

Addaction (Barking & Dagenham Horizon)

AddAction (Barking & Dagenham Horizon) provides a range of services to support people aged 18 and over, with alcohol & drugs addiction, into recovery by tackling both treatment needs and wider social reintegration issues, including housing, employment and education.

By addressing the wider holistic needs of our service users, we ensure that our substance misuse services make the best use of local community resources. All our adult substance misuse services are open to substance misusers and their families and carers for whom we facilitate support groups and provide training.

Services include:

  • Blood borne virus testing (HIV/Hep B & C) testing and vaccination
  • Advice on harm minimisation and support for those considering reducing their substance use
  • Structured motivational support through:
    • Complementary therapies
    • Intensive key working
    • Counselling
    • Day programme
    • Other focussed groups
  • An abstinence programme for people in recovery from drug or alcohol misuse
  • Access to other community-based voluntary and self-help groups
  • Service user development
  • Sunday Social (12 – 5pm open to registered Addaction service users).

For further information or to access services, please see details shown below.

  • All staff can help

  • 26 Linton Road
    Barking
    Essex
    IG11 8HG

  • 020 8591 6800

  • Monday,Tuesday, Wednesday, Friday: 09:00 - 17:00

    Thursday: 09:00 - 20:30

    Sunday 12noon - 5pm (registered service users only).

B&D Volunteer Bureau

Barking & Dagenham Volunteer Bureau can provide volunteers who have been DBS checked to support vulnerable people with shopping, small DIY jobs (eg changing light bulbs, smoke alarm batteries, small repairs) and gardening.

We also have a group of qualified electricians, plumbers, TV engineers, builders and decorators who will complete minor jobs for free and will also tackle larger jobs for a very reasonable cost.  They are all DBS checked and must be booked through us.  Other services available from the Volunteer Bureau including;

  • Get Together groups, bringing older people together
  • volunteering opportunities.

Give Joan or Lynne a call on the number below to find out more.

  • Joan Brandon or Lynne Hopkins

  • Starting Point
    16 Pickering Road
    Barking
    IG11 8PG

  • 020 3288 2168

  • 020 3288 2160 - 020 3288 2164 - 020 3288 2180

  • bardagvb@hotmail.co.uk

  • 09:00 - 16:00 Monday to Friday

Carers of Barking and Dagenham

At Barking and Dagenham Carers we provide advice, information and support for people who care. Whether you are a parent or child, husband or wife, partner, close relative or friend we are here to provide help when you need it.

Carers of Barking and Dagenham aims to assist carers living in Barking and Dagenham to be able to have an improved quality of life by offering services and support to enable them to access services more easily through active participation in the joint planning and monitoring of community carer and service development.

We also have the Memory Lane Resource Centre at 234a Porters Avenue, Dagenham which offers daycare and respite for people with dementia.  Families can self-refer and there is a charge for the services.

Carers website has lots of information on it.

***DID YOU KNOW THAT APPOINTMENTS CAN BE MADE OUTSIDE OF OFFICE HOURS AT EVENINGS AND WEEKENDS***

The organisation provides the following to support those caring for an adult or child who is ill, suffering from a mental illness or has a disability including:

  • Dementia Service
  • Family Service
  • Welfare Benefits advice
  • Mental Health
  • Support Groups
  • Training
  • Young Carers
  • All staff can help when you call

  • 334 Heathway
    Dagenham

    RM10 8NJ

  • 0208 593 4422

  • carers@carerscentre.org.uk

  • 09:00 - 17:00, Monday - Friday

CGL Subwize (substance abuse and young people specialists)

CGL Subwize is an outreach drug and alcohol support service which offers support to young people up to the age of 21 years old who are using drugs or alcohol or who are affected by parents’ or carers’ substance misuse.

The service offers a wide range of services from confidential advice and information, assessment of an individual’s specific needs; one-to-one sessions and group work; appointments at a convenient location; drop-in at local centres in the borough and a gateway to other services. CRI Subwize consiss of experienced drug and alcohol workers who specialise in working with young people

We offer:

  • confidential advice and information for young people up to the age of 21
  • support to help you make informed decisions about your drug and alcohol use
  • support to help you cut down or stop using drugs or alcohol
  • assessment of your specific needs
  • one-to-one sessions
  • group work
  • appointments at a convenient location
  • gateway to other services
  • drop-in services across the borough (please contact us for more details)
  • advice and information for parents and carers
  • male and female workers

We also work in close partnership with a variety of other services such as sexual health, housing, life skills, education and employment. We also have family support workers to assist in the helping family members who have been affected by others substance misuse.
There is more information on the website

 

  • All staff can help

  • The Vibe
    195-211 Becontree Ave
    Dagenham
    RM8 2UT

  • 0208 8227 5019

  • 07795 402133

  • subwize@cgl.org.uk

  • 09:00 - 17:00 Monday - Friday
    Evening outreach also available and opening hours flexible if required.

DABD – family support (for disabled children)

DABDLOGO

DABD  offers a number of services for children and young people, predominantly with additional needs, and their families.

Our Befriending service provides a one-to-one support worker for your child to help them access the activities they enjoy or would like to enjoy.  The service is available for children and young people aged 5 – 24, seven days a week including evenings.

It’s up to you and your child which activities they would like to participate in. It could be swimming, a trip to the park or cinema, bowling, attending a youth club, walking, shopping or a meal out.  Their support worker will accompany them and help them participate in their chosen activity.

The Personal care service can provide various aspects of Personal care support for children living at home aged 5 – 18. This includes support with bathing, grooming, washing and dressing, toileting, assisting with medication and preparing light meals and snacks. Staff are trained in manual handling techniques to use equipment such as hoists and slip sheets as well as being trained in PEG feeding procedures (feeding through a tube).

 

  • Sam Norgate

  • 42-48 Parsloes Avenue
    Dagenham
    Essex
    RM9 5NU

  • 020 8215 9630

  • personalsupportservices@dabd.org.uk

  • Monday - Friday, 09:00 - 17:00, with services provided outside these hours.

DABD – personal care support

DABD provides flexible Personal Care support for people who pay for care themselves (self-funders), have a Personal Budget or receive Direct Payments.  The service supports people to live independently in their own homes.

All aspects of Personal Care are provided included support with bathing, grooming , assisting with washing and dressing, assisting with medication and collection of prescriptions, preparing light meals, shopping, domestic work including laundry/ ironing, use of all equipment such as hoists, support with social activities such as day trips and holidays (where possible) and accompanying to appointments.

This includes a specialised and personalised care support with higher levels of need. DABD  also can provide a domestic support service which includes housework, shopping and laundry.

  • Personal Support Services

  • 42-48 Parsloes Avenue
    Dagenham
    Essex
    RM9 5NU

  • 020 8215 9630

  • personalsupportservices@dabd.org.uk

  • Monday - Friday, 09:00 - 17:00. Services are provided outside these hours.

DABD Equipment for everyday living

We have a wide range of daily living equipment available to purchase to help make your life easier.

Items include manual and electric wheelchairs, scooters and walking aids, as well as adapted household items and personal care products such as bathing aids or commodes.

To make your purchase easier and to give you peace of mind, we offer independent advice, information and product care advice.

Our service engineer is also able to visit you at home and install certain items (hand rails, fixed toilet frames etc.) for a minimal charge.

For electric wheelchairs and scooters we can offer servicing, repair and maintenance plans – priced individually according to your needs.

Please note, DABD Equipment operates on a not-for-profit basis.

  • DABD equipment

  • 177 Valence Wood Road
    Dagenham

    RM8 3AJ

  • 020 8252 5930

  • equipment@dabd.org.uk

  • 9am - 5pm Monday to Friday

DABD Transport

DABD’s fully accessible vehicles transport people of all ages with limited mobility including wheelchair users, scooter users and people needing a stretcher or oxygen facilities.    Please call us to quote for your journey.

Please note our door-to-door transport service operates on a not-for-profit basis and to use it you must belong to DABD’s passenger transport membership scheme. You can register for this when you book your journey or in advance.

If you need further assistance on your journey, we can provide Passenger Assistants at extra cost. Please ask us when you book.

  • All staff who answer the phone can help

  • 177 Valence Wood Road
    Dagenham

    RM8 3AJ

  • 020 8252 5930

  • transport@dabd.org.uk

  • 9am to 5pm Monday to Friday (please note service may operate out of these times)

DABD Travel Training

DABD’s Travel Training programme helps young people with special educational needs (SEN) or additional needs develop these skills so that they can make their school or college journey on their own. This could be by walking or using the bus, train or tube.

If your child is referred to our Travel Training programme, we’ll meet with you as a family to discuss a personalised travel plan for your child which takes their needs into account.
Your child will have their own Travel Trainer allocated who will accompany them on their journey to school or college over an eight to twelve week period until we are happy that they can do this journey on their own.

Our Travel Training programme is designed to create long-term positive effects which can support young people through their transition into adulthood. This includes improved:
• social interaction skills
• life skills
• self-esteem
• management of fears and anxieties
• responsibility
• road safety awareness
• time management
• coping strategies
• communication skills

  • Travel Training team

  • 42-48 Parsloes Avenue
    Dagenham

    RM9 5NU

  • 020 8215 9630

  • traveltraining@dabd.org.uk

  • Monday to Friday 9am - 5pm

DABD Wheelchair loan

If you live in Havering or Barking & Dagenham (with your GP registered in one of these Boroughs) and experience mobility issues, we can loan you a wheelchair for occasional or short-term use.  

An occasional loan means up to three days a week. You can request this yourself.

A request for a short-term loan needs to come via your GP, Consultant, District Nurse, Occupational Therapist, Physiotherapist or Fracture Clinic Staff.  The loan is for three months and can be extended for a further three months for some further health concerns.

Wheelchairs are delivered (and collected) direct to your door. Alternatively you can collect from our Mobility Services department.

  • Dial a Wheelchair

  • 177 Valence Wood Road
    Dagenham

    RM8 3AJ

  • 020 8252 5930

  • dialawheelchair@dabd.org.uk

  • 9am - 5pm Monday to Friday (please note service may operate out of these times)

Refugee and Migrant Forum of Essex and London (RAMFEL)

Ramfel is a charity that supports vulnerable migrants to access justice and that provides vital support in moments of individual crisis.

We assist refugees and migrants with immigration, housing, destitution and some general legal advice.

For more information please see our contact details below.

  • All staff can help

  • Cardinal Heenan Centre
    326 High Road
    Ilford
    IG1 1QP

  • 020 8478 4513

  • info@ramfel.org.uk

  • Monday - Tuesday - Thursday 10am to 4pm


Shpresa Programme

Shpresa is an organisation that offers a range of services for families across Barking & Dagenham.  This includes;

For Families: we offer support groups, parenting classes, English classes (formal & informal) and we have our own food bank.

Children & Young People: we have sports activities including football, kick boxing etc.

Training: we provide Teaching Assistant training (Level 1, 2, 3) and also Health & Social Care qualifications. Supporting people into employment.

Volunteering: we provide many opportunities for people to volunteer with us. This is particularly useful for people who are keen to move into employment.

Shpresa also has a specialist advice support at their offices in E13 on a Friday.

Our services are open to anyone and we are also have specialist support for Albanian speaking residents. 

  • Luljeta Nuzi

  • 30 Avenons Road
    London

    E13 8HT

  • 020 7511 1586

  • 0757 8256413

  • shpresaprogramme@yahoo.co.uk

  • Monday - Saturday 9am - 5pm

The Heathway Centre (disability specialists)

The Heathway Centre is an inclusive resource centre providing services to families with children (under 18 years of age) with additional needs/disabilities.

We provide advice and information on how to access resources available within the community, complete referrals and provide targeted support for families that require additional intervention.

Our services include both term time and holiday activities for parent/carers, children and siblings including access to respite providers within the borough.

We are a fully accessible building designed with track and hoist systems including shower room and changing facilities.  Our equipment, toys and resources are adapted to meet the needs of children with additional needs/disabilities.

  • Mazeda Bellevue or Tanya Ali

  • 512a The Heathway
    Dagenham
    Essex
    RM10 7SJ

  • 0208 227 5500

  • TheHeathwayCentre@lbbd.gov.uk

  • Monday, Tuesday, Wednesday & Friday
    9.00am - 5.00pm

    Thursday 9.00am - 6.00pm
    Saturday 9.00am - 12.00pm

Warmer Homes Project

A partnership of Community & Voluntary Sector organisations including CVS and the local authority (LBBD) have come together to co-ordinate the Warmer Homes Project (WHP), which is being run again this year to deliver practical help to people in need. This additional help includes:

  • Provision of a Winter Bedding Pack, which will be targeted at the most vulnerable people,
    particularly the elderly and struggling families
  • Provision of a Food Parcel: including dried and tinned food and toiletries
  • Delivery of additional benefit entitlement checks

All support is subject to funding being available and people meeting the eligibility criteria*  Pension Credit 60+, Income Support, Income based Employment Support Allowance, Income based Job Seekers Allowance, Contribution based Employment Support Allowance, Contribution based Job Seekers Allowance / Disability Benefits (AA / DLA) / Universal Credit or if Fuel Poor: A household that spends more than 10% of its household income on fuel bills. Proof of benefits will be required in ALL instances.

If you are concerned about someone sleeping rough, then you can make a referral to StreetLink who can provide additional support.

 

 

  • Tom Williams

  • 121-125 The Ripple Centre
    Barking
    Essex
    IG11 7NF

  • (020) 8532 7327

  • info@bdcvs.org.uk

  • 09:00 - 17:00, Monday to Friday

West & Coe Funeral Directors

Losing someone you care about can be one of life’s most difficult experiences.  There are no easy answers and every situation is unique and people react in different ways.

As a family owned funeral directors, West & Coe believe we have an important responsibility to care for the bereaved, not just by offering support during the funeral, but afterwards as well, especially through the difficult days that may follow.

Our unique support group, HOPE, offers a combination of education and interaction in a safe & friendly environment, where your feelings and emotions will be respected.  It is not a counselling session, but together as a group, we will explore the grief process and work through it’s many emotions to help us cope with the adjustments to life in the future.

HOPE is a 6 week programme and free to those attending.

  • Anne Brooks or Dee O'Leary

  • 620 Rainham Road South
    Dagenham

    RM10 8YP

  • 020 8592 0164

  • mailbox@westcoe.co.uk

  • Monday - Friday 9am - 5pm