“Getting information off the internet is like taking a drink from a fire hydrant”   Mitchell Kapor

Our purpose

We want to make sure women in LB Barking and Dagenham can get the support they need when they need it. We have made it easy for women to find services and activities quickly and easily.

What We Offer

The services for women in Barking and Dagenham (SWBD) website provides local women with a single tool that helps users to identify need and provides relevant and accurate signposting to appropriate services including benefits, Council, commissioned providers and community organisations.

The Method

This online tool diagnoses the need through a series of questions that explore ‘what the problem is’ rather than asking ‘what do you want to know’ leading to a personalised pathway of available support.
Employing Expert System technology SWBD website determines relevant advice for a user based on answers they have provided to a branching, context aware question framework.

How we know the information is accurate

Our aim is to provide accurate and up-to-date information. To make sure we do, all providers listed in the ‘Providers Section’ receive a phone call, from one of our team, once a month to check the information is still relevant. The links contained within the text are also checked monthly.

Who we are

SWBD was developed from the CommunityConnect model which was established by people who have experience in community development, frontline delivery, development of digital solutions and Local Authority service provision.

It was cultivated by Community Resources and is now managed through a partnership with LifeLine Community Projects, an established UK charity with over 15 years of experience of public service contract delivery and BeInformed, an independent software company developing solutions to welfare provision internationally.